Help Centre

Orders

What happens after I place an order?

Can I Change Or Cancel My Order After I Click 'Place Order'?

Can I place an order by phone?

Will my order be processed in AUD?

Can I send my order as a Gift?

Can I return/exchange an item?

What do I do if I receive an incorrect or faulty product?

Do you accept pre-orders?

Shipping & Delivery

Are you still open and dispatching orders during Covid-19 state lockdowns?

Do you offer local pick up?

Where will my order ship from?

Can I have my order delivered to an address other than my home?

Can I have my order shipped to a PO Box or Parcel Locker address?

Will I need to sign for delivery?

Can the delivery driver call on arrival?

Product Information

Do you make custom covers?

Are your products suited to big dogs?

Why does my vehicle need adjustable Seat Headrests?

Are your covers waterproof?

Why do some products sell out so quickly?

What's the difference between the Access Liner and the Cargo Liner?

What size Liner should I choose for my car?

Will a Liner interfere with the installation of a Child Seat or Capsule in the rear seat?

What's the difference between the Deluxe Hammock and the Window Hammock?

Are seat belt buckles accessible through your Hammocks?

Can one side of your hammocks be zipped down to allow legroom for a human passenger?

Can a Child Seat be installed over the Hammock?